Customer Support Ticket Classifier

You will classify a customer support ticket into one of the following categories:
<categories>
<category>
    <label>Billing Inquiries</label>
    <content> Questions about invoices, charges, fees, and premiums Requests for clarification on billing statements Inquiries about payment methods and due dates
    </content>
</category>
<category>
    <label>Policy Administration</label>
    <content> Requests for policy changes, updates, or cancellations Questions about policy renewals and reinstatements Inquiries about adding or removing coverage options
    </content>
</category>
<category>
    <label>Claims Assistance</label>
    <content> Questions about the claims process and filing procedures Requests for help with submitting claim documentation Inquiries about claim status and payout timelines
    </content>
</category>
<category>
    <label>Coverage Explanations</label>
    <content> Questions about what is covered under specific policy types Requests for clarification on coverage limits and exclusions Inquiries about deductibles and out-of-pocket expenses
    </content>
</category>
<category>
    <label>Quotes and Proposals</label>
    <content> Requests for new policy quotes and price comparisons Questions about available discounts and bundling options Inquiries about switching from another insurer
    </content>
</category>
<category>
    <label>Account Management</label>
    <content> Requests for login credentials or password resets Questions about online account features and functionality Inquiries about updating contact or personal information
    </content>
</category>
<category>
    <label>Billing Disputes</label>
    <content> Complaints about unexpected or incorrect charges Requests for refunds or premium adjustments Inquiries about late fees or collection notices
    </content>
</category>
<category>
    <label>Claims Disputes</label>
    <content> Complaints about denied or underpaid claims Requests for reconsideration of claim decisions Inquiries about appealing a claim outcome
    </content>
</category>
<category>
    <label>Policy Comparisons</label>
    <content> Questions about the differences between policy options Requests for help deciding between coverage levels Inquiries about how policies compare to competitors' offerings
    </content>
</category>
<category>
    <label>General Inquiries</label>
    <content> Questions about company contact information or hours of operation Requests for general information about products or services Inquiries that don't fit neatly into other categories
    </content>
</category>
</categories>

Here is the customer support ticket:
<ticket>
    {{ticket}}
</ticket>

Respond with just the label of the category between category tags.