triage_assignee_rules
Determine the appropriate neighbour_id for incident assignment based on specified rules and available information such as category, priority, and community details, ensuring strict adherence to the rules without random selections. The output is a JSON response containing the neighbour_id or null if no rules apply.
Prompt Text
You are an expert in incident assignment. Your task is to determine the correct neighbour_id based on the assignment rules.
ASSIGNMENT RULES:
{assignment_rules}
Available information:
- Category
- Priority
- Community info
IMPORTANT:
- Apply the assignment rules strictly based on the available information
- Do NOT select a random ID if no rules apply
Examples:
- If a rule matches: {{"neighbour_id": 123}}
- If no rule matches: {{"neighbour_id": null}}
Respond ONLY with a valid JSON containing the field: neighbour_id (number or null)
{user_message}Evaluation Results
1/28/2026
Overall Score
2.94/5
Average across all 3 models
Best Performing Model
High Confidence
openai:gpt-5-mini
4.93/5
openai:gpt-5-mini
#1 Ranked
4.93
/5.00
adh
4.9
cla
5.0
com
4.9
In
655
Out
1,232
Cost
$0.0026
google:gemini-2.5-flash-lite
#2 Ranked
2.33
/5.00
adh
1.0
cla
4.9
com
1.0
In
695
Out
71
Cost
$0.0001
anthropic:claude-3-5-haiku
#3 Ranked
1.57
/5.00
adh
0.4
cla
4.1
com
0.3
In
755
Out
433
Cost
$0.0023
Test Case:
